60-day money-back guarantee!
Unsatisfied with your purchase? You may return items within 60 days if they are complete and are returned to us in new condition.
- You may make an exchange or return items for a full refund of the product amount.
- Refunds will be issued to the same credit card, debit card, or other forms of payment used in the original transaction.
You are welcome to wear helmets around the house to check fit before deciding to keep them, but for liability and safety reasons, helmets must be returned in new condition without indications of having been road tested (i.e., faceshield protection film is removed or helmet is covered in squished bugs).
How do I arrange for a return?
Call (888) 524-7921 for a return merchandise authorization number (a.k.a. "RMA#"). Instructions will be included to help you complete your return.
If you think your product is defective, please email us photos of the problem before calling for an RMA#. This will help us help you find the solution faster!
How long will it take for my return to be processed?
Once your items have been received at our facility we will process and initiate your refund within 5 business days.
How do I use a Prepaid Return Label (PPRL)?
If we email or ship you a prepaid return label, you'll need to print it (if delivered by email), tape it to the box, then drop the box off at any UPS/Canada Post drop off location. If your place of work doesn't have daily UPS/Canada Post pickup, just drop the box off at any staffed UPS/Canada Post location.