We want you to be happy with each and every product you purchase from Twisted Throttle LLC. We'll do our best to make sure you are satisfied with our products and our service.
Twisted Throttle's distributor warranty covers all products we sell for 2 years from the original date of end-user purchase, regardless of whether the manufacturer warranty is shorter. Buy with confidence; we've got your back.
Twisted Throttle brands are also covered by manufacturer warranties. If you have trouble with a product you purchased directly from us more than 2 years from the date of purchase, we'll help you track down proof of purchase, troubleshoot the issue, and if necessary, help you make a warranty claim to the manufacturer.
Please contact us if you have a potential claim and include photos illustrating the problem. Return of the product for inspection, repair, and/or replacement may be necessary to help you. Warranties typically do not cover damage caused by crashes, abuse, reasonable wear and tear, or improper installation, nor do they typically cover used items purchased through 3rd parties (Craigslist, eBay, etc.) that are not authorized dealers. In those situations, we'll do our best to help you purchase replacement parts to handle out-of-warranty repairs cost effectively.
Summary of warranty policies for distributed brands within the USA and Canada
|Manufacturer Warranty Info||
Term (from date of purchase)
|What's Covered by the Manufacturer||How to Make a Claim|
|SW-MOTECH||2 years||Contact us|
|R&G Racing||Contact us|
|AdMore Lighting||1 year||Products warranted to the original purchaser against defects in workmanship and materials. Covers repair or replacement.||Contact us|
|Barkbusters||Administered on a case-by-case basis. Covers most issues not caused by deliberate misuse.||Contact us|
|Denali||3 years||Materials and workmanship, excludes consumables. Void if product is modified.||Contact us|
|DrySpec||3 year / lifetime||3 year warranty on materials and workmanship, lifetime warranty on welded seams. Void if product is modified.||Contact us|
|Galfer||Lifetime on brake lines, 180 days on rotors||Rotors are warranted only when used with Galfer pads.||Contact Galfer USA|
|Givi||2 years||Warrants against manufacturer defects.|
|Kaoko||1 year||Warrants against manufacturer defects.||Contact us|
|Macna||1 year||Warrants against manufacturer defects.||Contact us|
|MRA Motorcycle Windshields||2 years||Warrants against manufacturer defects.||Contact us|
|Pelican||Lifetime||"You break it, we replace it... forever". Technically void if case is modified.|
|RAM Mounts||Lifetime||Warrants materials and workmanship for the life of the product.|
|ROK Straps||1 year||Free replacement.|
|Scottoiler||2 years||Warrants materials and workmanship. Covers product replacement.||Contact us|
|Sena||2 years||Contact Sena|
|Stop & Go||1 year||Covers Pocket Plugger and air compressor.|
|Techmount||1 year||Warrants materials and workmanship.|
|TechSpec||1 year||Covers adhesive failure. Wear and tear to the rubber tank grip material is not covered, as it is a wear item.||Contact TechSpec|
|TwistedCore||Lifetime||Warrants against manufacturer defects.||Contact TwistedCore|
|VentureHeat||6 months on battery, 1 year on heating components|