Free ground shipping on all orders over $350 within Canada*.
When will my stuff ship?
We ship Monday through Friday. Orders for in-stock items will usually leave the warehouse on the same shipping day for:
- UPS orders placed by 1PM EST Monday - Friday
- Canada Post orders placed by 11AM EST Monday - Friday
- LTL freight orders placed by 9AM EST Monday - Friday
Once shipped, when will my stuff arrive?
Estimated transit time via Canada Post Expedited Service is typically about 2-3 days within Ontario and about 6-10 days within the rest of Canada excluding Yukon, NWt or Nunavut which can take 10-14 days. Weekends and holidays don't count as days in transit. Canada Post does not guarantee transit times.
UPS shipping methods have specific transit times that are met or bested more than 91% of the time, so if you need to be certain of your delivery date, UPS is usually a better option than Canada Post. UPS Ground, see the map for estimated shipping times to your location. UPS Ground Home Delivery, Commercial and all express services deliver Monday - Friday.
International orders may be delayed by customs.
What if I need to get my stuff by a specific date?
If you are in a time crunch, please call us to place your order, and we'll help you pick the shipping method most likely to meet your desired delivery date. As we don't drive the delivery trucks, we can't guarantee the delivery date, but we will do everything in our power to get you the goods when you need them!
What if my stuff is not in stock?
We will ship in-stock items immediately and ship other items as they become available. There will be no additional charge for us to ship those items separately. International orders with out-of-stock items will be shipped complete once all backordered items have arrived.
Where can I have my stuff shipped?
We ship worldwide, including APO/FPO addresses. Sometimes very large items cannot be shipped, or will require additional oversize fees from what the website specifies. In this case, we will notify you before processing your order. We recommend using Canada Post for international shipments to avoid the high brokerage fees charged by courier services.
*Certain rural areas as well as large bulky items may incur addtional shipping fees.