Free Shipping on Exchanges of Wearable Items
Not sure which size jacket, pants, or gloves will fit you? No problem!
We'll apply free shipping to your first exchange order for a different size of any wearable item (jacket, pants, gloves, socks, boots, etc.) you purchase. You are responsible for shipping your original order back to us for exchange. Subsequent exchanges of the same item will be charged our standard shipping rates.
That said, please Contact Us for sizing advice in advance of placing your order. Our gear experts can usually size you properly and eliminate the need for an exchange!
Orders shipped outside of the 10 Canadian Provinces do not qualify for free exchange shipping. Items showing signs of use (pet fur, bugs, mud, scuffs, odours, dirt, etc.) or missing packaging, tags, etc. cannot be returned.
Are you exchanging merchandise and want the new items shipped out prior to us receiving the old items? No problem!
Your credit card will be authorized and charged for the cost of the new items. The new order will be processed immediately. Once we receive and process the items you are returning, a full refund will be issued back to your credit card or original method of payment for the original transaction.